Privacy Policy


Effective date: 20 March 2019

Introduction:


Noor Integrated Technology Solutions Company (NITS) ("us", "we", or "our") provides and operates the Shaghardy on-demand home service mobile application (the "Service") for users of Android and iOS devices.


This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.


We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Information Collection And Use:


We collect several different types of information for various purposes to provide and improve our Service to you.


Types of Data Collected

A. Personal Data


While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:


  • First name and last name
  • Phone number
  • Email address
  • Street address
  • Bank account number
  • Any other data that can be used to identify or contact you as a user of our Service.

B. Usage Data


When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").


C. Location Data


When using our Service, you may share your geographic location with us. If you choose not to share your location information to us, certain features of our Service may not be available or their functions may be limited. For example, you will have to manually enter a location when providing address information.


Use of Data:

A. Analysis


Noor Integrated Technology Solutions Company (NITS) uses the collected data for various analysis purposes, such as:


  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

B. Communications


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that help you with the use of the Service.


C. Payment Processing


We use your bank account details in order to transfer your entitlements (proceeds of sales) to your account. It may be handled by staff who engaged in, among other things, the the processing of your payment details. By submitting your bank account details, you agree to our use of this information to the transfer your entitlements to the exact bank account number, regardless of who the accountholder might be. It is not of our responsibilities to verifies the correctness nor the ownership of the accountholders. The information practices of any banks that are involved in the transfer are governed by their own privacy policies and are not covered by this Privacy Policy.


Transfer Of Data:


Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.


If you are located outside Kuwait and choose to provide information to us, please note that we transfer the data, including Personal Data, to Kuwait and process it there.


Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Noor Integrated Technology Solutions Company (NITS) will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


Disclosure Of Data for Legal Requirements:


Noor Integrated Technology Solutions Company (NITS) may disclose your Personal Data in the good faith belief that such action is necessary to:


  • To comply with a legal obligation
  • To protect and defend the rights or property of Noor Integrated Technology Solutions Company (NITS)
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data:


The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


Service Providers:


We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.


These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


A. Development tools

We may use third-party Service Providers to provides powerful features for building mobile application. Firebase is a mobile backend-as-a-service (BaaS) that is offered by Google which three core services: a real-time database, user authentication and hosting. For more information on the privacy practices of Firebase, please visit: https://firebase.google.com/support/privacy/


B. Analytics tools

We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.


You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en


C. Other toolkits


Our Service may deploy third party tools that help you to quickly and easily register and sign in into our Service using your phone number and unique and temporary One-Time-Password (OPT) as credentials. The tools may include SMS sending features to your number in order to allow the use of phone number in the authentication process. For this purpose, our Service uses Account Kit, which is powered by Facebook.


For more information on the privacy practices of Facebook, please visit the Facebook Privacy Policy web page: https://www.facebook.com/about/privacy


Personalized Advertising:


We may deploy AdSense advertising in some or all our website, and AdMob advertising in some or all our Service where it may use an anonymous identifier, a random string of characters that is use for the same purpose as a cookie on platforms including certain mobile devices, where cookie technology is not available. AdSense and AdMob are advertising services that are provided by Google through which third parties may be using cookies, web beacons, and other technologies to collect information and usage data as result of ad serving.


For more information on the AdSense and AdMob policies, please visit the AdMob Help Center web page: https://support.google.com/admob/answer/6128543?hl=en


Links And Connections:


Our Service may allow you to share information with us that you have already provided to a third party social networking platforms, and our Service may link you for other internet services.


A. Links to Third Party Services


You may be able to create an account on our Service or log in to our Service using your Facebook, Twitter, or Instagram account with other third-party credentials. If you do so, Personal Information or other data that you have provided to the third party may be made available to us by that third party subject to its own privacy policy, terms, and conditions. Privacy policies of social networks and other external platforms explain how those third parties use, protect, and share your information, including any information you share on those platforms from our Service, and we encourage you to read them.


B. Links To Other Sites


Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.


We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Our Service may contain links, banners, widgets, or advertisements that lead to third-party web sites. We are not responsible for these other web sites, and so their posted privacy policies (not this Privacy Policy) will govern the collection and use of your information on them.


Our Service may contain certain co-sponsored content and you may be requested to provide additional Personal Information to the co-sponsor of such content. We will disclose to you when you are submitting Personal Information to co-sponsors. The information practices of any third party co-sponsors are governed by their own privacy policies and are not covered by this Privacy Policy. We encourage you to read the privacy statements of web site visited after leaving our Service to learn about how your information is treated by others.


C. Links to Social Media


We maintain a presence on social media and other external platforms, such Facebook, Twitter, and Instagram. We may occasionally incorporate third party social networking features into our Service.


We may also include tools in our Service that allow you to share or publicly post content about Service to your profile on a third party social network. You may choose to share information about your activities on the Service with such third party platforms and its users, including publishing your information about what content you may have viewed on our Service.


This Privacy Policy applies to our use of information you submit about us there, but it does not apply to what those third-party platforms do with your information.


Data Retention:


Your Personal Information will be held for the purposes and uses set out in this Privacy Policy and for as long as there is a legal, taxation, accounting, risk management or business requirement to do so. Different retention periods apply to different types of records and data which are dependent on the nature of your interaction with our Service.


Children's Privacy:


Our Service is not aimed nor it does address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If, however, it happens that we collect and use information about Children, non-deliberately, we will comply with industry guidelines and applicable laws.


If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


Changes To This Privacy Policy:


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.


You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us:


If you have any questions about this Privacy Policy, please contact us:


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